North East Ohio’s
1st Choice For Carpet & Upholstery Care
The experts at Master’s Touch Cleaning understand how to care for and protect your long-term investments! We have over 40+ years of helping members of our community protect and clean their carpets, tile, hardwoods, and upholstery.

Need help?
(216) 200-8232
We are the Masters
Why Choose Masters Touch ?
Masters Touch Cleaning was built on the belief that exceptional cleaning can transform a space. Our technicians use industry-recognized methods, powerful extraction systems, and safe cleaning agents to deliver consistent results without harsh residues or unnecessary wear on your carpets.
Whether we’re servicing a home, office, rental property, or commercial facility, we ensure every job is handled with professional care.
Clients choose us because we offer:
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Certified cleaning methods that protect carpet fibers
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Fast-drying processes for convenience and reduced downtime
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Honest pricing with no hidden upsells
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Professional technicians who respect your space
Cleaner. Safer. Healthier. Guaranteed.
Explore Our Top Services
Commercial Cleaning
Keep your workplace looking its best with routine, reliable carpet maintenance. We service offices, retail stores, medical facilities, churches, schools, apartment complexes, and more. Our commercial-grade cleaning systems reduce downtime while improving appearance, cleanliness, and indoor air quality.
Residential Cleaning
Your home deserves more than surface-level cleaning. Our residential carpet cleaning service removes soil, allergens, stains, and contaminants trapped deep within your carpet’s fibers. We prioritize safety and family-friendly cleaning solutions, leaving your home fresh, clean, and comfortable.
Tile, Grout & Hard Surface
Restore the shine and cleanliness of your tile and hard surfaces. Our high-pressure extraction process removes dirt, grime, and buildup that mopping leaves behind.
Are You Ready To Protect Your Carpet
Your carpet is one of the biggest investments in your home or business—protecting it now can save you thousands later. Regular professional cleaning not only improves appearance but also removes deep soil, allergens, and contaminants that shorten carpet life. With the right maintenance plan, you can preserve softness, color, and durability while creating a healthier indoor environment. Our certified process keeps your carpet looking its best and performing the way it was designed. If you’re ready to protect your investment and enjoy cleaner, longer-lasting carpet, we’re here to help.
Masters Dedicated To Your Investment
Our Cleaning Process

Detailed Inspection & Pre-Treatment
Every service begins with a thorough walkthrough where we evaluate your carpet’s condition, fiber type, and areas requiring special attention. This allows us to select the safest and most effective cleaning approach for your specific material. Once assessed, we apply targeted pre-treatments that break down soil, oils, and embedded contaminants—preparing the fibers for a deeper, more effective extraction.

Deep Cleaning & Spot Treatment
Using industry-standard hot water extraction or low-moisture cleaning—depending on what’s safest for your carpet—we remove trapped soil, allergens, and residues that regular vacuuming cannot reach. After the main cleaning, we focus on stubborn spots using specialized techniques and solutions designed to treat stains without damaging fibers or altering color.

Grooming, Drying & Final Inspection
To finish, we groom the carpet fibers to restore a uniform, refreshed appearance and promote faster drying. Once the work is complete, we perform a detailed post-inspection with you to ensure every area meets our quality standards. This final review ensures transparency, satisfaction, and results you can see and feel immediately.
FAQ
In-depth answers to common questions!
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Residential
200+
Commercial
How often should carpets be professionally cleaned?
For most residential homes in Northeast Ohio, professional carpet cleaning is recommended every 6 to 12 months. Homes with pets, children, or heavy foot traffic may benefit from more frequent service.
Commercial carpets typically require more frequent maintenance due to higher traffic levels. Many offices and facilities use encapsulation carpet cleaning on a monthly or quarterly basis, with deeper restorative cleaning scheduled annually or as needed.
How long will my carpets take to dry?
Dry times vary depending on the cleaning method, carpet type, airflow, and humidity.
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Encapsulation cleaning: Typically dries within 30 to 60 minutes
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Hot water extraction: Usually dries within 4 to 8 hours
We use controlled moisture levels and professional equipment to minimize drying time whenever possible.
Are your carpet cleaning products safe for kids and pets?
Yes. We use fiber-safe, eco-friendly cleaning solutions designed to be safe for children and pets when applied correctly and allowed to dry. Our process avoids harsh chemicals and sticky residues that can attract dirt or cause irritation.
Can you remove pet stains and odors?
Many pet stains and odors can be removed or significantly improved with professional treatment. We use enzyme-based solutions that target odor-causing bacteria beneath the carpet surface rather than masking the smell.
In some cases, severe or long-term pet damage may be permanent, but we always provide honest expectations before service.
TESTIMONIALS
What people say about our services
“Our carpets look brand new.”
We had Master’s Touch Cleaning come out to our home and the difference was immediate. Years of traffic and pet wear were gone, and the carpets dried much faster than we expected. The technician was professional, on time, and explained the process clearly. We’ll definitely be scheduling regular cleanings.
— Sarah M., Northeast Ohio
“Perfect for our office space.”
We needed our office carpets cleaned without disrupting the workday, and Master’s Touch Cleaning delivered exactly that. The encapsulation cleaning was fast, effective, and the carpets were ready for foot traffic almost immediately. Great service and very easy to work with.
— Jason R., Office Manager
“Highly recommend for commercial carpet cleaning.”
We manage multiple properties and consistency matters. Master’s Touch Cleaning has been reliable, flexible with scheduling, and delivers consistent results across all our spaces. The carpets stay cleaner longer, which has made a noticeable difference.
— Mark L., Property Manager
